"She was very grateful of my being there, she reached for my hand more than usual, bless her”

“My mum lives in a care home and Penny has kindly worked with me to arrange for weekly 1:1 private helpers to spend time with her. The helpers engage mum in activities, take her out, do jigsaws with her and share a coffee and a chat. She has dementia and is very deaf, so having this 1:1 time with wonderful helpers each week is very valuable. I also really appreciate the feedback that I get each week, about how she is and what she enjoyed doing. Thank you so much to Penny, Jan and Amy. “ 

This is a lovely review from a rather different client. I never thought we would be going into care homes but the management at The Old Raven have been very kind to allow us in and to have some time with this lady. Each week we send her daughter a little report on how she is doing, sometimes with a photo. Jan takes her some flowers so they can arrange them together and so she has fresh flowers in her room every week. She tells her daughter about the visits and she calls Jan “The Flower Lady”. 

Her daughter told me, “ I had a lovely time with Mum last week and again she recalled Jan and the flowers. I also met Amy, which was the first time that we’d met, so that was lovely too. She’s clearly a very kind and gentle person and Mum and her have a good rapport. 

It’s all about maximising the quality of her life and Jan and Amy are a big part of achieving that”.

And Amy sends me lovely messages like this, "She was very grateful of my being there, she reached for my hand more than usual, bless her. We looked at some photos and discussed names she remembers from her parish booklet."

Here are Amy and Jan in the photo, who are both supporting this lovely lady and her daughter who lives far away. Her daughter knows that her mum has two special visitors a week and we let her know how her mum is. It feels like we are making a real difference to both generations. 

Hook Home Help is a small team of ladies helping people in and around Hook, Odiham, Hartley Wintney and Rotherwick. Contact me if you would like to know about what we do

#homehelp #homecare #community #support #companionship #testimonial #hampshire #KindnessMatters #Makeadifference #smallbusiness #startup