“I recommend Penny’s company for their quick response to my inquiry, for their friendliness, understanding and flexibility. They worked around my dad and his resistance to help but I can instantly notice when someone has been in. The house is clean and there are little things that make a difference, like cushions being plumped.”

This is from the daughter of a lovely older gentleman who is over 90 and gently, but firmly independent! We have been helping him for a few months on a fortnightly basis. He manages everything himself and we had no contact with any other members of his family so my heart leapt when I had a message to call his daughter who had tracked us down! He had had a fall but luckily the damage wasn’t too bad. 

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“Penny and her team are fantastic, it has given us such peace of mind knowing that our relative has someone regularly checking in and helping where needed. Can’t recommend highly enough.”

We have been visiting this lovely family for a few months and have been with them through some ups and downs and good health and bad. Happily both are now doing really well despite being pretty much 90. Every week we pop in and do whatever is needed.

"We do exactly what you would do for your parents if you lived closer." From changing sheets and making the perfect cup of tea to being a listening ear during tough times, Hook Home Help provides the peace of mind families need. Discover how we turn small acts of kindness into life-changing support for your loved ones.

"We step up in times of crisis and step down as soon as the client feels stronger." Read how Hook Home Help went from fortnightly cleaning to daily emergency care for a 92-year-old gentleman after a fall, ensuring he had the support he needed to get back on his feet.

Blue Monday is supposed to be the most miserable day of the year. Really, there is no science behind this, but we all know that January can be a time when it is cold and dark and all the fun of Christmas and New year feels a long way away. Most of us have less money and less energy to be visiting friends and family. Some older people, and people of all ages, can be feeling a bit down and a bit lonely.

It can be useful just to reflect on the fact that this can be a difficult time for everyone. It might be a good day to pop in on an older family member or neighbour, or just give them a ring. It can be a good time to remember to look after ourselves and each other.

A first meeting should be about more than just logistics; it’s about listening.

After a recent visit to a new client, we received a message that reminded us why we do what we do. Read more about our approach to care, our commitment to free initial consultations, and the newest member of our team who is already making a heart-warming difference.

Happy New Year from Hook Home Help!

As we step into 2026, our team is ready to assist with housework, errands, and mobility exercises. Whether you need a hand taking down the tree or a friendly face for companionship, we’re back to work this Monday

Reflecting on a year of deep friendships and heartfelt service at Hook Home Help. From medical appointments to social trips, see how we supported our local community this year.

Asking for help isn't easy, but for one client caring for a husband with dementia, it became a lifeline. Learn how our consistent, 3-hour respite visits offer caregivers a much-needed break while ensuring their loved ones stay safe and happy at home.

A lovely little review from a lovely client. Her husband has dementia and we go round so that she can go out knowing that he is safe. Carers of people with dementia can apply for 3 hours a week of paid respite care. This lady has decided to top up those payments to get us in so that she is sure to have the same person every week. So we pop in and she pops out.

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"I have spoken to a few older people recently who have said they don't want any 'things' for the house." If your Christmas shopping list is looking a little blank, you aren't alone. From local pampering vouchers to the simple gift of a fresh duvet cover, discover how to give the gift of comfort and companionship this holiday season with these thoughtful ideas from Penny at Hook Home Help.

The tinsel is out and the Hook Home Help team is officially in "elf mode!" Whether you need help hauling the tree from the attic, writing out your Christmas cards, or wrapping those tricky gifts, we’re here to make your holiday stress-free. Just don't ask Smokey the cat for help with the string - he’s currently grounded for "hunting" the decorations. Read more about how we can help you get festive this December.

"Mainly, I was listening to someone who needed to feel heard." In honor of National Grief Awareness Week, Penny Metcalf shares a touching reflection on how Hook Home Help supports elderly clients through the loneliness of bereavement - offering more than just a helping hand, but a safe space to share stories and memories.

Hook Home Help is growing! Read about our newest team member, her journey toward midwifery, and how we are providing flexible work opportunities for all generations in Hook, Hampshire.

Accepting help isn’t easy. Whether it’s sudden mobility issues or recovering from illness, Hook Home Help understands the transition. Read how we support new clients in keeping their homes tidy while they focus on rest and recovery.

Last weekend I went to see a dance performance by the Inner Ground Dance Company, a leading contemporary dance company for mature dance performers. They say, "We believe that dance is life-enhancing and creates happier, healthier people connected through the firm bonds of shared experience".

A study from the University of Leeds showed that, "Physical inactivity is recognised as one of the main risk factors for non-infectious diseases and mortality. Over time there has been a decline in physical activity in older adults, and this is particularly apparent in people over 75 years of age. Opportunities to engage adults in physical activity are a global priority as they support healthy ageing and slow progression of disease and disability." So they invited older people to start dancing and at the end of the trial, the researchers found that people who had taken part increased the amount of physical activity they did each week, and kept this up over the 12 months.

Tonight I met this lovely chap, Ray, at The Park gym in Hook. He takes the Recovery Yoga classes. As I was doing this class, I was thinking that one of my clients might enjoy this class and maybe one day she will be well enough for me to bring her down here. Earlier today, I took this client to physiotherapy at the hospital where she was told that it was her commitment to yoga and staying mobile that has helped her recover so well from her recent fall.

Today someone introduced me by saying, “And this is my angel”. When I had arrived she wasn't feeling quite right so I got a drink for her and her husband and encouraged her to eat some fruit. She's trying to move back upstairs following a period of not being able to manage the stairs. So we decided that the best use of my time was to strip the downstairs bed, change the sheets on the upstairs bed, put the washing on and take as much upstairs as possible so that she wouldn't be tempted to carry things while she was managing the stairs themselves. That was more my thought than hers, she is hoping to be back to normal, but really isn't, and meanwhile everyone around her is trying to prevent her from falling again. 

Today is World Kindness Day. Today the first thing I did was to help someone with some forms. They struggle to understand the forms and they struggle with written English. They were so grateful that at the end they held my hand and said, “I don’t know what I would do without you”.

This week the sun has set for the last time for  one of our beloved clients. We are saddened by the loss but grateful to know that he went peacefully in the home that he loved. Over the past few months he didn’t often leave his home and we were one of the few people who he saw other than his immediate family who were always on hand to look after him.

When his family member called me this morning, she said, “Thank you for all your help, he always said that his helper was very hard working and lovely company and he did enjoy her visits”. 

We have only known him a few months but he had become part of the Hook Home Help family and will be missed.